Auto Loan
Origination and Servicing
Expert Servicing is a licensed and insured finance company based in Florida, USA. With over 30 years of combined experience in auto financing and capital markets, we focus on delivering innovative and reliable servicing for auto loan portfolios.
We streamline processes for lenders, dealers, and investors while maintaining the highest standards in compliance, operations, and customer service.
Expert Servicing provides end-to-end solutions for the auto finance sector.
The company specializes in both the origination and servicing of auto loans, operating as an extension of the business operations of:
Franchise & Independent Dealerships
Auto Finance Companies
Private Investors &
Portfolio Holders
Our services are supported by advanced technology platforms and a knowledgeable team with hands-on industry expertise.
Auto Loan Origination
Smarter lending, streamlined operations
Expert Servicing originates auto loans through a growing network of franchise and independent dealers, fully integrated with Dealertrack and RouteOne for seamless collaboration.
Applications are processed in our Loan Origination System. Artificial intelligence supports our decision-making to ensure optimal risk-adjusted outcomes.
Key features of our origination process include:
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Dealer integrations through trusted platforms
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AI-assisted underwriting
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Compliance with state and federal lending regulations
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End-to-end processing from approval to funding
Loan Servicing
Reliable, efficient, and customer-focused servicing operations
Expert Servicing manages every aspect of loan servicing with the goal of reducing administrative complexity while improving borrower experience and portfolio performance.
By leveraging secure, cloud-based systems and process automation, the team is able to deliver fast execution and clear communication, all while protecting sensitive financial data and ensuring compliance.
Core servicing operations include:
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Onboarding accounts into the Loan Management System (LMS)
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Welcome and orientation calls
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Payment collections across multiple channels (ACH, portal, phone)
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Delinquency tracking and management
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Repossession coordination
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Remarketing of recovered vehicles
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Sale of repossessed inventory through partner dealers
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Insurance tracking and document management
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Claims coordination and compliance monitoring